Zenless Zone Zero 3.2 is live: 600 Polychrome, both banner phases, and Roxy from 30 September

Updated September 29, 2026

Zenless Zone Zero 3.2 is live — maintenance ran from 9 September, 06:00 (UTC+8) for about five hours — version 3.1 “The Long Goodbye” closes that morning. One moment worldwide: mid-morning in Europe, the evening of 8 September in the Americas. The countdown above runs in your timezone.

Update, 8 September: the official Pre-Download & Update Notice and the Phase I banner post are out (7 September, HoYoLAB). Everything below now rests on those two posts; the pre-launch projections they replaced are noted where they differed.

Maintenance and compensation

Official: maintenance starts 9 September, 06:00 (UTC+8) and is estimated at five hours, so servers return around 11:00 (UTC+8). Compensation is 600 Polychrome in two mails (update announcement, 9 September): 300 server-update compensation, claimable until 3.2 ends on 21 October 06:00 (UTC+8), and 300 issue-fix compensation, claimable by 9 October 23:59 (UTC+8); both require Inter-Knot Level 4 before 9 September 06:00, and the mails expire after 30 days.

Pre-download is open from 7 September 12:00 to 9 September 05:50 (UTC+8): about 6 GB on PC, 5 GB on mobile, 17 GB on PS5, 28 GB on Xbox Series X|S. PC and console players can keep playing during the download; mobile cannot.

Zenless Zone Zero 3.2 banners

• Claret Flint — the official character teaser (7 August, with dynamic art) profiles her in full: heir of the Flint family and director of Flint Workshop, a limited S-Rank who headlines Phase I on the “Bloodmoon Rising” channel, with her W-Engine Crimson Thirst on “Crimson Thirst”. She is Electric, class Armorer, and the teaser’s specialty icon is one never seen on any agent before — the new class is now official, not just test-server chatter. Reported kit direction: damage that scales on Defense, with a dual-crit mechanic (still test-server material until the livestream).
• Nangong Yu — Ether, Stun — is the second Phase I limited S-Rank, on “Axiom of Captivation” with the W-Engine Neon Fantasies. Both Phase I channels run from the update until 30 September 11:59 (server time), with Anton and Nicole as the A-Rank rate-ups.
• Roxy — Wind, Stun — headlines Phase II, dated by HoYoverse’s V3.2 Limited-Time Channels (Phase II) notice of 28 September: 30 September 12:00 – 20 October 14:59 (server time) on “Cindernight Respite”, with her S-Rank W-Engine Crimson Moon Casket. Sharing the phase is a rerun of Promeia (Ice, Anomaly) on “Cold Rain Wanes in the Night” with Frostfall Sickle. A-Rank rate-ups: Corin and Billy. Both agent channels count toward the same Exclusive Channel pity. Community reporting had Roxy as a Wind sub-DPS — the official class is Stun.

The faction has been hiding in plain sight since launch: Flint Workshop is one of Roscaelifer’s five central bureaus (the romanization is official — it appears on the faction card itself), the forge credited with most Void Hunter weapons — and Grace’s gun has carried a “FLINT” stamp since day one, a foreshadowing only now paying off. Claret herself already appeared in 3.1’s story, lending the workshop’s precious forging alloy to save Phaethon. Kit-wise, Chinese analysis notes the DEF-focused Drive Disc set that shipped in 3.1 laid her groundwork, and pegs the buffed Lina — defense and attack boosts plus an Electro damage bonus — as her natural first partner. Her voice cast is A-list: 柳知萧 (Citlali in Genshin, Misha in Star Rail) in Chinese, Kana Ueda (Yoimiya; Fate’s Rin Tosaka) in Japanese.

What happens before 3.2

3.1’s second half is dense, and it shapes what you want to have ready:

• 19 August: the Sigrid debut banner opens — the new S-Rank agent headlining 3.1’s second half — alongside a special rerun of three S-Rank agents with their signature W-Engines.
• Late August: anniversary giveaways continue — the second-anniversary version has already handed out a free limited S-Rank agent, an S-Rank W-Engine choice and 1,600 Polychrome, so log in before the version ends if you have not claimed them.
• Farm now, not later: if the DEF-scaling reports hold, the 3.1 Drive Disc set events are the cheapest time to prepare for Claret.

The 3.2 livestream — and 300 free Polychrome

The special program aired on 28 August. Its three redemption codes (100 Polychrome each) were valid for about a day and are no longer redeemable — do not expect them to work now. What the stream showed is now confirmed by the official Phase I post above.

Zenless Zone Zero 3.2 guides

• Who is Claret Flint? The day-one foreshadowing, explained
• The new DEF-scaling class — what’s official, what isn’t
• Codes: how to redeem on every platform

What we will cover on day one

Update day brings its own failure set: the patch not appearing on your platform, downloads stalling, login errors once servers open. That is what this site does — see the launch-week guides for the format. If 3.2 breaks something on the way in, the fix coverage lands here.

Sources

The maintenance window, pre-download window and sizes are from HoYoLAB’s Pre-Download & Update Notice of 7 September; the two 300 Polychrome mails, Roxy’s class and channel, and the 21 October version end are from the Version 3.2 Update Announcement of 9 September; the Phase I banners, W-Engines, A-Rank rate-ups and the 30 September end are from the Phase I channel post of the same day. Character background traces to the official teasers. Earlier versions of this page were written before those posts existed — the page is rewritten against official material the moment it posts.

• HoYoLAB — V3.2 Limited-Time Channels (Phase II) (28 September): Roxy and Promeia rerun, W-Engines, A-Rank rate-ups, 30 September 12:00 – 20 October 14:59 server time
• HoYoLAB — Version 3.2 Update Announcement (9 September): 300 + 300 Polychrome, new agents Claret and Roxy with channels, version ends 21 October 06:00 UTC+8
• HoYoLAB — Version 3.2 'Their Secret Histories' Pre-Download & Update Notice (7 September): maintenance 9 September 06:00 UTC+8, about five hours; pre-download window and sizes; 300 Polychrome compensation
• HoYoLAB — V3.2 Limited-Time Channels (Phase I): Claret and Nangong Yu banners, W-Engines, A-Rank rate-ups, end 30 September 11:59 server time
• HoYoverse — official Zenless Zone Zero news hub
• Game8 — Version 3.2 release date and content guide press report, not an official statement
• GameRant — ZZZ 3.1 release and 42-day version window press report, not an official statement